if you want to have original firmware version with sealed box , please leave us message on your order page, we can keep the original firmware to you, but the phone will no google play store , no multi-languages. if you don't leave us message of it , we will send you international firmware version as default ; we will open sealed box to install the international firmware;but the language maybe not full translations ;it is normal,We can't accept dispute for the language difference.if you update the system or flash the firmware on the phone and cause the problem on the phone, we will not take responsibility to it; so we don't suggest the user to update the system or flash the firmware on the phone if not neccessories;  

the storage cannot be 100% full due to the phone’s Apps take some storage from it, which is normal, for example, the phone has 16 GB ROM, but it shows about 14gb only; it's less than specification data. We can't accept dispute for ROM / RAM data difference.

Please double check if the network works with your operator, we won’t take any responsibility after sending out the package, we don’t accept any dispute about network problems due to you did not check it well before purchase, any doubt please contact us before shipment, thanks;  you can visit web to check your operator with link:click here>>>>

The official photos will be a little different from real products photos ,which caused by the different display of each computer, the pictures and objects will be slightly different, we don't accept any dispute about such reason.

Most phone will have original China type charger (same as USA),we will provide suitable regular adapter ( not brand original adapter) , which should be applicable in your country, according to our knowledge.